Parliamentary and Communications Officer for Maggie Chapman MSP
Hours: 30 hours per week (30 hour work week; four day work week)
Salary: £28,600 pa
Location: Scottish Parliament
Working for a Member of the Scottish Parliament (MSP)
MSPs are employers in their own right. Under my employment, you will become part of a team supporting me in carrying out my duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.
Responsibilities
Office administration
- Carrying out general office administration and acting as front of office for enquiries
- Responding to all incoming correspondence while professionally managing each enquiry within agreed timescales
- Coordinating, tracking and monitoring the handling of enquiries and ensuring they are dealt with timely and professionally
- Organising diary commitments and preparing for all activities
- Arranging meetings, briefing papers, and travel as required
- Representing on my behalf as and when required
- Ensuring administrative and secretarial support is provided
- Maintaining office records and compliance with data protection
Communications
- Producing mostly digital materials that effectively convey my aims to the general public and media
- Identifying potential media and other opportunities/events to promote my work
- Developing creative and engaging media content for digital, online and social media platforms
- Producing press briefings, press releases and other materials as appropriate
- Building and maintaining relationships with stakeholders
- Acting as media contact
- Liaising with Green Group comms team
- Organising and arranging interviews and press conferences
- Engaging with constituents and local campaign groups
- Keeping up to date with current media developments
- Following all media outlets to capture relevant developments as they happen
- Maintaining information systems to support communications
About You
Requirements
- Have an interest in politics and be aligned with green policies and values
- Be empathetic and able to build and maintain relationships with a variety of people
- Have a flexible and adaptable approach, able to use good judgement and work on own initiative, and able to prioritise competing workloads
- Have excellent written, verbal and IT skills with accurate attention to detail
- Be capable in monitoring media developments and sourcing information from a range of channels
- Be creative in designing and communicating over a range of formats on different media platforms
The Selection Process
Application process
For any questions about the role please contact Maggie by email: maggie.chapman.msp@parliament.scot.
To apply, send your CV and a supporting statement as one document to maggie.chapman.msp@parliament.scot.
Your supporting statement should be no longer than two sides of A4, and should describe how you meet the role requirements. It should also include a link to an example of digital comms you have created or developed.
Applications that do not include a supporting statement will not be considered.
Job share applications will be considered.
Maggie is a Disability Confident and Carer Positive employer.
Closing Date: Monday, July 29, 2024 - 09:00
Casework Officer for Lorna Slater MSP
Salary: £33,457 - £37,699 per annum
Hours: 30 hours per week (full-time). Please note, as part of the Scottish Greens Parliamentary Group, Lorna operates a four-day working week.
Location: Holyrood with hybrid and flexible working options available.
Working for a Member of the Scottish Parliament (MSP)
MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.
Responsibilities
- Complete oversight of casework management
- Supporting with keeping casework up to date and responding to public enquiries.
- Keeping cases up to date by tracking, logging and recognising when to escalate issues within team.
- Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
- Advocating on constituent’s behalf with relevant bodies to resolve matters.
- Producing reports and monitoring media trends on my behalf.
- Conducting basic research and surveys.
- Investigating patterns of enquiries and producing reports.
- Monitoring local and regional media and generating media coverage.
- Briefing me and drafting responses.
- Reviewing constituent records and documentation in line with casework GDPR requirements.
- Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.
About You
- Have excellent organisational skills while being flexible in prioritising workloads during busy times.
- Have excellent communications skills, with accurate attention to detail and the ability to work effectively with colleagues.
- Be patient and sensitive while remaining objective and open minded.
- Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
- Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.
- Have a natural interest in helping people with a curiosity to probe for further information where required.
The Selection Process
For any questions about the role please contact: Kayleigh.O'Neill@Parliament.scot
To apply, visit the Parliament Careers page, click on "send CV" and upload your CV and supporting statement as one document. When you've clicked "send CV" use the text box to provide wording for the cover email. Your supporting statement should outline how you meet the requirements detailed above for this role. Applications that do not include a supporting statement may not be considered.
If you are experiencing any issues with the applications process, please send your CV and supporting statement directly to: Lorna.Slater.MSP@Parliament.scot
Closing Date: Monday, July 29, 2024 - 23:45
Casework Coordinator for Mark Ruskell MSP
Salary: £30,000 pro rata
Hours: 22.5 hours per week (3 days). Please note, as part of the Scottish Greens Parliamentary Group, Mark operates a four-day working week.
Location: Hybrid role (Regional Office & some home-working)
Working for a Member of the Scottish Parliament (MSP)
Mark Ruskell MSP is looking for a Casework Coordinator to join his team based in Mid Scotland and Fife.
MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.
Responsibilities
- Supporting with keeping casework up to date and responding to public enquiries.
- Keeping cases up to date by tracking, logging, and recognising when to escalate issues within team.
- Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
- Supporting the Head of Office to investigate patterns of enquiries and produce casework reports
- Assisting the broader regional team by attending visits, monitoring local issues and media coverage on my behalf.
- Corresponding with constituents and local campaign groups.
- Preparing and delivering regular briefings and updates on regional issues to Mark and the broader team.
- Supporting Mark on visits across the Mid Scotland & Fife Region.
- Monitoring local and regional media trends.
- Supporting with general regional office administration and acting as front of office for enquiries.
- Responding to all regional correspondence while professionally managing each enquiry within agreed timescale
- Building and maintaining relationships with regional organisations, stakeholders, and groups as required.
- Drafting written correspondence such as letters, requests for information and parliamentary questions and motions.
- Reviewing constituent records and documentation in line with casework GDPR requirements.
- Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.
- Ensuring broader administrative and secretarial support is provided.
About You
Requirements
- Have experience of providing professional advice and/or advocacy support in a work or voluntary setting.
- Have the ability to foster good working relationships with a wider variety of stakeholders.
- Be a proactive problem solver with the motivation and resilience to adapt and deal with challenges and find solutions.
- Have excellent written, verbal and IT skills with accurate attention to detail.
- Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
- Be well organised with the ability to prioritise competing workloads.
- Be patient and sensitive while remaining objective and open minded.
- Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
- Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.
- Have a natural interest in helping people with a curiosity to probe for further information where required.
- Have an interest in politics and the Mid Scotland and Fife region.
The Selection Process
For any questions about the role please contact: Mark.Ruskell.msp@parliament.scot
Go to the Parliament Careers page and click on “apply” to upload your CV and a supporting statement. Your supporting statement should outline how you meet the requirements detailed above for this role. Applications that do not include a supporting statement may not be considered.
Closing Date: Friday, August 16, 2024 - 23:45